When disaster strikes and your roof is damaged, every minute counts. At Tarpers, we know that protecting your home is only part of the job. Proper documentation with clear, detailed photos is just as important for insurance claims and peace of mind. Here's why we go above and beyond to document every job.
Why Documentation Matters
1. Insurance Claims Processing
Insurance companies require detailed evidence of damage and mitigation efforts. Quality photos serve as:
- Proof of Loss: Documenting the extent and location of roof damage
- Mitigation Evidence: Showing reasonable steps taken to prevent further damage
- Scope Verification: Confirming the size and materials used for tarping
- Timeline Establishment: Time-stamped photos create a clear sequence of events
Poor documentation can lead to delayed claims, reduced payouts, or even claim denials. Our comprehensive photo packages eliminate these risks.
2. Protection for Homeowners
Documentation protects you in several ways:
- Dispute Resolution: If questions arise about the damage or repair scope, photos provide objective evidence
- Warranty Support: Documentation helps validate warranty claims if issues develop later
- Peace of Mind: You have a complete record of what was done and why
- Property Records: Documentation becomes part of your home's maintenance history
3. Quality Assurance
Photos serve as a quality control tool for our team and our clients:
- Work Verification: Confirms that tarping was installed correctly and completely
- Training Tool: Helps us maintain high standards across all crews
- Problem Identification: Reveals issues that might not be visible to the untrained eye
- Communication: Provides clear visual information to all stakeholders
What Tarpers Documents
Our comprehensive documentation process includes:
Before Photos
- Overall view of the property and damaged areas
- Close-up shots of specific damage (missing shingles, holes, cracks)
- Interior damage if water has already entered
- Adjacent areas that might be affected
- Reference shots showing property address and date
During Installation Photos
- Crew working on the roof (safety procedures visible)
- Tarp material being positioned
- Sandbag and furring strip placement
- Coverage area being secured
After Completion Photos
- Wide shots showing complete tarp installation
- Multiple angles of the secured area
- Close-ups of secure points and sandbag placement
- Ground-level views showing protection from below
- Any additional observations or concerns
How We Deliver Documentation
All photos are:
- High-resolution digital images with clear timestamps
- Organized in a logical sequence (before, during, after)
- Available in formats compatible with insurance platforms (Symbility, Xactware)
- Delivered electronically within 24 hours of job completion
- Stored securely for future reference if needed
The Tarpers Standard
While some tarping companies treat documentation as an afterthought (or skip it entirely), we consider it essential. Our crews are trained in proper photo documentation, and we've developed standardized procedures that ensure consistency across all jobs.
This attention to detail is one reason why insurance companies prefer working with Tarpers—they know they'll receive the documentation needed to process claims quickly and accurately.
For Homeowners and Insurance Adjusters
Whether you're a homeowner dealing with roof damage or an insurance adjuster managing claims, proper documentation makes everyone's job easier:
- Faster claims processing
- Fewer disputes and questions
- Clear scope of work for permanent repairs
- Reduced risk of secondary damage claims
- Professional, organized records
Experience Professional Documentation
When you choose Tarpers, you get more than just emergency tarping—you get comprehensive documentation that protects your interests and streamlines the claims process.